1. Royal Bridge College’s (RBCo) Refund Policy is a written document available on its website and a print copy is also available on request. To follow the instructions of PTIB Policy Manual, RBCo has posted the Refund Policy on its website accessible to everyone.
2. If Royal Bridge College receives tuition from the student, or a person on behalf of the student, the College will refund the student, or the person who paid on behalf of the student, the tuition that was paid in relation to the program in which the student is enrolled.
3. Royal Bridge College will refund the tuition for the program and all related fees paid by the student or a person on behalf of the student enrolled in the program if the student is enrolled in the program without having met the admission requirements and did not misrepresent his or her knowledge or skills when applying for admission.
4. RBCo will arrangements for a refund as it is due, within 30 days of:
   • Receiving a notice of withdrawal from a student
   • Receiving a copy of refusal of a study permit
   • Providing a student with a notice of dismissal by the RBCo
   • Receiving notice from the Registrar of PTIB to issue a refund because the RBCo did not provide a work experience to a student or a student was admitted in an approved program without meeting the admission requirements.

Defining Tuition;

Tuition is the total of the fees a student must pay in respect of a program. The following fees are tuition, and, if charged, will be identified as such in the student enrolment contract:

• Co-op fees or any other fee relating to a work experience
• Fees for courses offered by a third party (i.e., WHMIS, Foodsafe, First Aid)
• Exam fees
• IT services
• Fees for the use of a lab or clinic

Tuition does not include:

• Administrative fees
• Application fees
• Assessment fees

Fees charged for textbooks or other course materials (including equipment and uniforms)

Administrative fees will include:

• Non-sufficient funds (NSF) fees
• Copy of transcript or student record fees

If a refund is due and the student has paid for, but not received, textbooks or other course materials, including equipment or uniforms, the RBCo will refund the fees charged for these items. If RBCo has already delivered above items to the student, there will be no refund for fee paid for those items.

Following are refund or non-refund scenarios;

 

REFUND POLICY
A.     APPROVED PROGRAMS – IN-CLASS OR COMBINED DELIVERY	REFUND DUE
Before the program start date, the institution receives a notice of withdrawal:
·      No later than seven days after the student signed the enrolment contract, and ·      Before the program start date	100% tuition and all related fees, other than the application fee. Related fees include administrative, application, assessment, and fees for textbooks or other course materials.
·      At least 30 days before the latter of: a)   The program start date in the most recent Letter of Acceptance (international students) b)  The program start date in the enrolment contract.	Institutions may retain up to 10% of tuition, to a maximum of $1,000.
·      More than seven days after the student and institution signed the enrolment contract, and ·      Less than 30 days before the latter of: a)    The program start date in the most recent Letter of Acceptance (international students) b)   The program start date in the enrolment contract.	Institutions may retain up to 20% of tuition, to a maximum of $1,300.
After the program start date, the institution provides a notice of dismissal or receives a notice of withdrawal (applies to all approved programs, other than distance-education-only programs:
•    After the program start date, and up to and including 10% of instruction hours have been provided.	Institutions may retain up to 30% of tuition.
•    After the program start date, and after more than 10% but before 30% of instruction hours have been provided.	Institutions may retain up to 50% of tuition.
•    After the program start date, 30% or more of the hours have been provided.	No refund is due.
The student does not attend – “no-show” (applies to all students except those enrolled in a program delivered solely by distance education):
•    A student does not attend the first 30% of the program.	An institution may retain up to 50% of the tuition paid.

The institution receives a evidence a study permit was denied (applies to international students requiring a study permit):
•    Before 30% of instruction hours would have been provided, had the student started the program on the later of the following: a)   The program start date in the most recent Letter of Acceptance b)   The program start date in the enrolment contract •    Student has not requested additional Letter(s) of Acceptance.	100% tuition and all related fees, other than the application fee.
A.     APPROVED PROGRAMS – DISTANCE DELIVERY	REFUND DUE
Before the program start date, the institution receives a notice of withdrawal: ·      No later than seven days after the student signed the enrolment contract, and ·      Before the program start date	100% tuition and all related fees, other than the application fee.
·      Student has completed no more than 30% of the program.	An institution may retain up to 30% of the tuition paid.
•    Student has completed more than 30% but less than 50% of the program.	An institution may retain up to 50% of the tuition paid.
•    Student has completed 50% or more of the program.	No refund is due.
Completed means the student has received an evaluation of their performance for the specified percentage of hours of instruction.  If a student completed a portion of a program for which they did not receive an evaluation, that portion should not be included in the calculation of the percentage of the program completed.

(This Policy is updated as of April 14, 2023)