Circumstances when Refund Payable |
Amount of Refund |
Before the program start date, the institution receives a notice of withdrawal (applies to all students) |
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100% tuition and all related fees, other than application fee. Related fees include: administrative fees, application fees, assessment fees, and fees charged for textbooks or other course materials. |
a) The program start date in the most recent Letter of Acceptance (international students) b) The program start date in the enrolment contract. |
The institution may retain up to 10% of tuition, to a maximum of $1,000. The institution must refund fees paid for course materials if not provided to the student. |
a) The program start date in the most recent Letter of Acceptance (international students) b) The program start date in the enrolment contract. |
The institution may retain up to 20% of tuition, to a maximum of $1,300. The institution must refund fees paid for course materials if not provided to the student. |
After the program start date, the institution provides a notice of dismissal or receives a notice of withdrawal (applies to all students, except those enrolled in a program delivered solely by distance education) |
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The institution may retain up to 30% of tuition. The institution must refund fees paid for course materials if not provided to the student. |
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The institution may retain up to 50% of tuition. The institution must refund fees paid for course materials if not provided to the student. |
Student does not attend the program – “no-show” (applies to all students except those enrolled in a program delivered solely by distance education): |
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The institution may retain up to 50% of the tuition. The institution must refund fees paid for course materials if not provided to the student. |
Institution receives a refusal of study permit (applies to international students requiring a study permit): |
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a) The program start date in the most recent Letter of Acceptance b) The program start date in the enrolment contract
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100% tuition and all related fees, other than application fee. |
After the program start date, the student withdraws or is dismissed (applies to students enrolled in a program delivered solely by distance education): |
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The institution may retain up to 30% of the tuition. The institution must refund fees paid for course materials if not provided to the student. |
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The institution may retain up to 50% of the tuition. The institution must refund fees paid for course materials if not provided to the student. |
Student enrolled in a program without having met the admission requirements for the program |
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100% tuition and all related fees, including application fees
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Institution does not provide a work experience |
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100% tuition and all related fees, other than application fees |
REFUND POLICY |
For a program if tuition is less than $4,000:
Tuition refund policy for program when tuition is $4,000 or more: The institution will refund 100% of the tuition and all related fees, other than application fees, if both of the following apply:
a)the start date of the program in the most recent Letter of Acceptance b)the start date of the program in the enrolment contract. The refund will be paid within 30 days of the date the institution receives the notice of withdrawal or copy of study permit refusal. |